Our Core Values
WE ARE WITTERN

Happy Customer
Living this value means putting our customers at the heart of everything we do. We listen actively, anticipate their needs, and strive to exceed their expectations. By prioritizing our customers, we build trust and foster long-lasting relationships.

DO it Right
This value is about integrity and quality. We take pride in our work and commit to doing it right the first time. By maintaining high standards, we ensure that our products and services reflect our dedication to excellence.

Get it done
To truly embody this value, we adopt a proactive mindset. We take initiative, embrace challenges, and focus on solutions. By being results-oriented, we drive progress and deliver on our commitments efficiently.

Respect for all
Living this value means cultivating an environment of inclusivity and empathy. We treat each other with dignity and respect, valuing diverse perspectives. This fosters collaboration and strengthens our team spirit.

Transformative Solutions with Agility
This value encourages us to embrace innovation and adaptability. We remain open to change, seeking out transformative solutions that not only meet current demands but also anticipate future needs. Our agility allows us to stay ahead in a dynamic marketplace.
W

IS A BRAND CHAMPION
- You embrace and embody the Wittern Group brand promise through your actions and communication.
- You prioritize your time and projects to align with and advance the Mission and Vision of Wittern Group.

BUILDS CUSTOMER RELATIONSHIPS
- You build and sustain relationships to better understand customer needs and solve problems.
- You use information about customer needs as the basis of problem solving, decision making and action.

COMMITS TO QUALITY
- You deliver quality work to achieve a positive customer experience.
- You identify the root cause of issues and develops sustainable processes to prevent them from reoccurring.
I

BUILDS TRUST
- You display professionalism and respect by seeking information, asking questions, listening to others.
- You challenge yourself and your colleagues in a respectful way to improve and be better.

TAKES RESPONSIBILITY
- You are accountable for your actions and outcomes, and do not shift blame to others.
- You follow through on commitments by doing what you say you will do.

OPERATES WITH TRANSPARENCY
- You demonstrate transparency through honest, open communication.
- You operate with high ethical standards, and encourage the open sharing of information.
T

EMBRACES CHANGE
- You embrace change by being openminded to trying new things and processes.
- You utilize and/or support change management fundamentals and best practices.

CONTINUOUSLY IMPROVES
- You focus on making incremental improvements to your daily work and processes.
- You work to create sustained and scalable work processes.
T

RESOLVES CONFLICT CONSTRUCTIVELY
- You focus on facts, not emotion and attempt to understand the other point of view or perspective.
- You address conflict in a productive and respectful manner, rather than suppress or avoid it.

COLLABORATES CROSS-FUNCTIONALLY
- You welcome the opportunity to bring various departments together to solve problems or implement
process improvements. - You actively seek input and subject matter expertise from different operational areas.
E

ACTS LIKE AN OWNER
- You possess the ability to be decisive and work autonomously.
- You get excited by the idea of aggressive challenges and big goal, and take initiative to execute.

ADAPTS TO BUSINESS NEEDS
- You align work to strengths of yourself and others to do your best work daily.
- You adapt to changing business needs and pivot when necessary.
R

COMMUNICATES EFFECTIVELY
- You practice active listening and openly receive feedback, while giving meaningful and timely feedback.
- You seek input and let others know their opinion counts. You respectfully share your point of view.

PROVIDES RECOGNITION
- You provide meaningful recognition for exceptional work and outcomes, and for taking calculate risks.
- You are a passionate champion and leader of the team’s work.
N

SEEKS AND USES BEST PRACTICES
- You work with appropriate teams to build and share the knowledge base.
- You strive to become better than you were yesterday, and increase your value and contribution to the
organization.

INTELLECTUALLY CURIOUS
- You possess a desire to learn new things, dig deeper than the surface, and understand the ‘why’ behind the outcome.
- You enjoy continuously growing your knowledge and skills, and helping others do the same.
Creating and sustaining mutually beneficial relationships, while continually innovating to anticipate our customers’ needs.

IS A BRAND CHAMPION
- You embrace and embody the Wittern Group brand promise through your actions and communication.
- You prioritize your time and projects to align with and advance the Mission and Vision of Wittern Group.

BUILDS CUSTOMER RELATIONSHIPS
- You build and sustain relationships to better understand customer needs and solve problems.
- You use information about customer needs as the basis of problem solving, decision making and action.

COMMITS TO QUALITY
- You deliver quality work to achieve a positive customer experience.
- You identify the root cause of issues and develops sustainable processes to prevent them from reoccurring.

BUILDS TRUST
- You display professionalism and respect by seeking information, asking questions, listening to others.
- You challenge yourself and your colleagues in a respectful way to improve and be better.

TAKES RESPONSIBILITY
- You are accountable for your actions and outcomes, and do not shift blame to others.
- You follow through on commitments by doing what you say you will do.

OPERATES WITH TRANSPARENCY
- You demonstrate transparency through honest, open communication.
- You operate with high ethical standards, and encourage the open sharing of information.

EMBRACES CHANGE
- You embrace change by being openminded to trying new things and processes.
- You utilize and/or support change management fundamentals and best practices.

CONTINUOUSLY IMPROVES
- You focus on making incremental improvements to your daily work and processes.
- You work to create sustained and scalable work processes.

RESOLVES CONFLICT CONSTRUCTIVELY
- You focus on facts, not emotion and attempt to understand the other point of view or perspective.
- You address conflict in a productive and respectful manner, rather than suppress or avoid it.

COLLABORATES CROSS-FUNCTIONALLY
- You welcome the opportunity to bring various departments together to solve problems or implement
process improvements. - You actively seek input and subject matter expertise from different operational areas.

ACTS LIKE AN OWNER
- You possess the ability to be decisive and work autonomously.
- You get excited by the idea of aggressive challenges and big goal, and take initiative to execute.

ADAPTS TO BUSINESS NEEDS
- You align work to strengths of yourself and others to do your best work daily.
- You adapt to changing business needs and pivot when necessary.

COMMUNICATES EFFECTIVELY
- You practice active listening and openly receive feedback, while giving meaningful and timely feedback.
- You seek input and let others know their opinion counts. You respectfully share your point of view.

PROVIDES RECOGNITION
- You provide meaningful recognition for exceptional work and outcomes, and for taking calculate risks.
- You are a passionate champion and leader of the team’s work.

SEEKS AND USES BEST PRACTICES
- You work with appropriate teams to build and share the knowledge base.
- You strive to become better than you were yesterday, and increase your value and contribution to the
organization.

INTELLECTUALLY CURIOUS
- You possess a desire to learn new things, dig deeper than the surface, and understand the ‘why’ behind the outcome.
- You enjoy continuously growing your knowledge and skills, and helping others do the same.
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- I
- T
- T
- E
- R
- N
Creating and sustaining mutually beneficial relationships, while continually innovating to anticipate our customers’ needs.

IS A BRAND CHAMPION
- You embrace and embody the Wittern Group brand promise through your actions and communication.
- You prioritize your time and projects to align with and advance the Mission and Vision of Wittern Group.

BUILDS CUSTOMER RELATIONSHIPS
- You build and sustain relationships to better understand customer needs and solve problems.
- You use information about customer needs as the basis of problem solving, decision making and action.

COMMITS TO QUALITY
- You deliver quality work to achieve a positive customer experience.
- You identify the root cause of issues and develops sustainable processes to prevent them from reoccurring.

BUILDS TRUST
- You display professionalism and respect by seeking information, asking questions, listening to others.
- You challenge yourself and your colleagues in a respectful way to improve and be better.

TAKES RESPONSIBILITY
- You are accountable for your actions and outcomes, and do not shift blame to others.
- You follow through on commitments by doing what you say you will do.

OPERATES WITH TRANSPARENCY
- You demonstrate transparency through honest, open communication.
- You operate with high ethical standards, and encourage the open sharing of information.

EMBRACES CHANGE
- You embrace change by being openminded to trying new things and processes.
- You utilize and/or support change management fundamentals and best practices.

CONTINUOUSLY IMPROVES
- You focus on making incremental improvements to your daily work and processes.
- You work to create sustained and scalable work processes.

RESOLVES CONFLICT CONSTRUCTIVELY
- You focus on facts, not emotion and attempt to understand the other point of view or perspective.
- You address conflict in a productive and respectful manner, rather than suppress or avoid it.

COLLABORATES CROSS-FUNCTIONALLY
- You welcome the opportunity to bring various departments together to solve problems or implement
process improvements. - You actively seek input and subject matter expertise from different operational areas.

ACTS LIKE AN OWNER
- You possess the ability to be decisive and work autonomously.
- You get excited by the idea of aggressive challenges and big goal, and take initiative to execute.

ADAPTS TO BUSINESS NEEDS
- You align work to strengths of yourself and others to do your best work daily.
- You adapt to changing business needs and pivot when necessary.

COMMUNICATES EFFECTIVELY
- You practice active listening and openly receive feedback, while giving meaningful and timely feedback.
- You seek input and let others know their opinion counts. You respectfully share your point of view.

PROVIDES RECOGNITION
- You provide meaningful recognition for exceptional work and outcomes, and for taking calculate risks.
- You are a passionate champion and leader of the team’s work.

SEEKS AND USES BEST PRACTICES
- You work with appropriate teams to build and share the knowledge base.
- You strive to become better than you were yesterday, and increase your value and contribution to the
organization.

INTELLECTUALLY CURIOUS
- You possess a desire to learn new things, dig deeper than the surface, and understand the ‘why’ behind the outcome.
- You enjoy continuously growing your knowledge and skills, and helping others do the same.